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Specialist - Professional Web Design (PWD) [991]
Job#: ex
Positions: 1
Posted: 03/05/2013
Job Type: Internal / External
Location: Gilbert, AZ
Department: C3\Other [4050]
Category: Call Center Operations
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Specialist - Professional Web Design (PWD) will manage and oversee the delivery of PWD projects within the agency on time and on budget.  Project manage and coordinate resources (Content Writers, Graphic Designers, and Website Designers) driving the team to deliver websites on time to ensure customer satisfaction.   

 

What would you do?

  • Scope all PWD projects; prepare the project for agency resources.  Coordinate resources across three areas (Content Writer, Graphic Designer, and Web Designer) to deliver projects on time to ensure customer satisfaction.  Manage project work through all stages and drive resources to ensure projects are completed on time to ensure customer satisfaction. Schedule and coordinate multiple project workflows, manage day-to-day tasks, and clearly organize and forecast deliverables
  • Review and prioritize all PWD projects and tasks with Account Manager.  Partner with Account Manager on communication with the customer to review revisions, project status updates, and to follow-up on project deliverables, timing, and overall outcomes. Manage project scope and execute change control when additional customer requests are made
  • Deliver projects on time and on budget for PWD customers.  Ensure all projects meet the quality standards defined by the department prior to handoff to the Account Manager for final review with the customer. Provide weekly status reports and regular updates to Account Manager and agency supervisor to ensure on-time project deliverables

 

Do you have what it takes?

  • Understanding of internet commerce, websites and social media trends is highly preferred
  • Knowledge of agile methodologies, project scoping and resource management preferred
  • Must be able to demonstrate advanced knowledge of Go Daddy products and services – especially Website Builder®, Quick Shopping Cart® and Search Engine Visibility
  • Familiarity with general website building tools and principles
  • Familiarity with software and web development implementation methods and constraints – especially in context with Website Builder® and Quick Shopping Cart®
  • Proficient in Microsoft Office – specifically Word and Excel
  • PMP Certification preferred
  • Prior project management experience preferred
  • Bachelor’s Degree in Business, Management, Marketing, Computer Science, MIS or related degree strongly preferred
  • Strong organizational skills and the ability to thrive, multi-task and prioritize in a high-volume and fast-paced environment
  • Ability to manage and organize multiple projects at a time, while maintaining attention to detail
  • Excellent verbal and written communication skills
  • Ability to effectively describe and present design ideas and recommendations to various contacts
  • Strong understanding or strong willingness and aptitude to learn Internet and website technologies
  • Ability to manage sensitive and critical client information
  • Ability to interact and communicate effectively cross-functionally and within various levels of the organization
  • Ability to use good judgment to find solutions and resolve issues
  • Ability to synthesize data and develop recommendations
  • Must be able to effectively communicate with internal and external customers via telephone and email
  • Able to accurately receive information through oral communication
  • Able to accurately review data and figures both in hard copy and electronic formats
  • Able to accurately sort through data and think through issues in a time-pressured environment

 

When you GO with Go Daddy, you have the opportunity to be part of something special by making a meaningful difference in the lives of our customers. Their success is our success.

Here’s what you need:

  • Passion to contribute to a truly exceptional customer experience, no matter your job title
  • Understanding that innovation and creativity is a part of what we do every day
  • Agility and action orientation – we move at the speed of tech
  • Understanding of the privilege and obligation of being part of a team

Here’s what we’ll provide:

  • A fun, dynamic and challenging work environment
  • Formal and informal opportunities and support for ongoing learning, growth and development
  • Team building activities and recognition
  • Competitive base plus bonus incentive
  • 100% employer-paid medical, dental, and insurance coverage for all benefit-eligible Go Daddy employees
  • Three weeks paid vacation your first year of employment

Go Daddy has been recognized because of its outstanding benefits, compensation, unique perks, diversity and company camaraderie. Go Daddy was awarded the 2011 and 2012 Alfred P. Sloan Award for Business Excellence in Workplace Flexibility Honoree - Arizona, Iowa & Denver. Go Daddy is the #1 IT Company on Inc. Magazine's inaugural Hire Power list of job creators.

Go Daddy’s philanthropic work supports a wide variety of charitable and community organizations dedicated to causes including women and children, domestic violence, child abuse, teenage homelessness, animal shelters and more. Visit www.GoDaddyCares.com for more information.

Go Daddy is proud to be an equal opportunity employer.

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