Realty In Motion, located in Bellevue, Washington and has remote locations up and down the west coast. We are currently looking for a Systems and Network Manager for our Bellevue location. We are a mid-size service company that works with multiple businesses and departments in the area.
The Systems and Network Manager’s role is to plan, direct, and coordinate the design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links. The Network Manager will also schedule and direct the activities of a team of network specialists to resolve end user hardware and software problems in a timely and accurate fashion.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements.
Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
Develop and deploy methodologies for testing network performance and providing network performance statistics and reports.
Establish best practices and policies for installing, configuring, maintaining, and troubleshooting end user workstation hardware, software, and peripheral devices.
Practice network asset management, including maintenance of network component inventory and related documentation.
Establish service level agreements with end users.
Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network.
Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
Negotiate with vendors, outsourcers, and contractors to secure network products and services.
Assess, approve, and administer all equipment, hardware, and software upgrades.
Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software.
Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on.
Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.
Approve and administer user accounts, permissions, and access rights.
This position supervises the following positions: Systems Administrator / Engineer, Network Administrator / Engineer, Systems Integrator, Telecommunication Engineer.
Other duties as assigned.
EDUCATION AND/OR EXPERIENCE:
5+ years experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
Exceptional technical knowledge of Windows Server environments.
Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards.
Experience with Microsoft DPM 2010 or other backup technologies, SAN technologies, Web Server/IIS, Asterisk VoIP technology and Riverbed or other WAN acceleration technologies is a plus.
2+ years experience in a leadership role, reporting to senior management.
Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.
Experience installing network cabling and patching telephony systems.
Knowledge of applicable data privacy practices and laws.
Demonstrated leadership and personnel management skills.
Good understanding of the organization’s goals and objectives.
Strong interpersonal, written, and oral communication skills.
Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, and so on.
Able to conduct research into networking issues and products as required.
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
Ability to present ideas in a user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.