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Call Center Sales Specialist
Job#: 178833
Positions: 1
Posted: 02/07/2013
Job Type: Full Time
Location: Plantation, FL
Department: Sales
Category: Sales
Salary: Salary + Commission
Benefits: Excellent Benefits
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Job Description
Job Summary:

The Inbound Sales Representative is responsible for fielding inbound calls, providing superior customer service, accurately presenting our products, overcoming objections, and engaging the lead and closing the sale; all while maintaining the utmost ethics and morality in your sales strategies. This is a great opportunity for the right candidate to join a successful and exciting organization!

 

Summary of Essential Functions:        Fundamentals of the job and required of all incumbents

·        Field incoming calls (NO cold calling) and present dental plans to consumers

·        Appropriately guide consumers according to their needs and inform them of current promotions and/or new or upgraded products

·        Build and maintain customer relationships

·        Enter qualifying lead information

·        Inform prospective consumers of current promotions and new or upgraded products

·        Provide membership fee options to consumers and encourage them to enroll

·        Close the sale: secure/place orders and confirm membership information or make follow-up outbound calls in a further effort to close the sale

·        Meet or exceed monthly goals and assist department in minimum set service levels

·        Ability to follow company policies and procedures as well as our Core Values

·        Ability to successfully complete sales training class (approx 1 week long from 9am-5pm)

·        Other duties as assigned

Skills/Requirements

Job Qualifications:                     Minimum Abilities and Skills Required

Minimum Requirements

·       CALL CENTER SALES EXPERIENCE IS AN ABSOLUTE MUST! With a minimum of one year.

·        Excellent communication (verbal and written), analytical, and organizational skills

·        Strong interpersonal skills

·        Intermediate level of knowledge with PC hardware and software (MS Word, Excel and internet browsing.

·        High School Diploma

·        Bilingual is a plus

·        Ability to work non-traditional hours. For example: 11am-8pm or 12noon-9am

 

Abilities Required

·        Ability to sit and work at a computer for extended periods of time

·        Regular/on-time attendance

·        Ability to be creative and flexible

·        Must be able to prioritize and complete all job requirements

 

DentalPlans.com Offers:

·        Hourly base,  in addition to uncapped commissions.

·        Opportunity to enhance your earnings through performance.

·        Health Insurance and FREE discount dental plan (after competition of 90 day probationary period).

 

DentalPlans.com is a Drug Free Workplace

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