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Customer Service Representative
Job#: 171068
Positions: 1
Posted: 02/07/2013
Job Type: Part Time
Location: Tampa, Florida (Dale Mabry)
Department: Customer Service
Category: Support
Salary: Hourly
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Company Information

Since 1948, Kanes Furniture has developed a well-earned reputation for offering a wide variety of quality furnishings, all at affordable prices. From living rooms, bedrooms and dining rooms to accessories and more, you’ll always find the selection and service you demand at a price you deserve.

Job Description

Duties and Responsibilities:
Prompt recognition of internal and external customers.
Friendly and courteous when approached in person or on the telephone.
Resolve customer issues with minimal supervision.
Follows up with customers in a timely fashion.
Handles payments, financing and refunds within company guidelines.
Maintain accurate records by utilizing all available technology.
Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
Update and maintain all customer service reports and records.
Perform other duties as assigned
 Duties and Responsibilities:
Prompt recognition of internal and external customers.
Friendly and courteous when approached in person or on the telephone.
Resolve customer issues with minimal supervision.
Follows up with customers in a timely fashion.
Handles payments, financing and refunds within company guidelines.
Maintain accurate records by utilizing all available technology.
Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
Update and maintain all customer service reports and records.
Perform other duties as assigned
  
We are looking for a professional individual who has a track record of providing excellent customer service. Our Customer Service Representatives provide frontline customer service and present a positive, professional demeanor while handling customer inquiries and payments.

Duties and Responsibilities:

  • Prompt recognition of internal and external customers.
  • Friendly and courteous when approached in person or on the telephone.
  • Resolve customer issues with minimal supervision.
  • Follows up with customers in a timely fashion.
  • Handles payments, financing and refunds within company guidelines.
  • Maintain accurate records by utilizing all available technology.
  • Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
  • Update and maintain all customer service reports and records.
  • Perform other duties as assigned 
Skills/Requirements

Qualified candidates will have a steady job history and 1+ year experience in a similar role.

This is a part-time position and the work schedule will depend upon business need and some weekend and evening hours are also required.

Qualified candidates are encouraged to apply in-person at the following location or may submit their resume by clicking the "apply" button above:

Kanes Furniture - Tampa
622 North Dale Mabry Highway
Tampa, FL 33614
(813) 886-2777

 

Kanes Furniture is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.

We maintain a drug-free workplace and perform pre-employment background and drug testing.
 
Kanes is proud to be an EEO/AA employer M/F/D/V.


 

 

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