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Help Desk Technician - ENTRY LEVEL
Job Type: Full Time
Location: Fort Worth, Texas
Salary: Salary + Bonus
Benefits: Benefits
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Job Description


P2 Energy Solutions seeks an Entry Level Help Desk Technician for our Ft. Worth office. Under immediate supervision, this position provides support to end users on a variety of issues. 

 Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs.


Essential Duties and Responsibilities include the following:

  • Provides support to end users on a variety of issues.  Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks and monitor the problem to ensure a timely resolution.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.



Education and/or Experience:

  • Require an associate’s degree in a related area and no previous experience in the field.
  • MCSE, Citrix or VMW certification would be an asset
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