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Higher One

Manager of Card Fraud Prevention
Job#: 133974
Positions: 1
Posted: 02/09/2012
Job Type: Full Time
Location: New Haven, CT
Department: Accounting/Finance
Category: Technicians
Salary: Salary
Benefits: Full Benefits
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Job Description

Higher One is a fast-paced and dynamic organization! Although we've grown significantly since we opened our doors in 2000, we still maintain our entrepreneurial spirit. With offices on both the East and West Coast, we offer an environment that is FUN, a bit unconventional at times and dedicated to continued growth as a financial services and payment company focused exclusively on higher education.

Recognized as one of the fastest growing companies in the country, Higher One always has an eye open for the best and brightest talent. If you are as passionate as we are about creating an exciting future and doing rewarding work, you may want to consider our career opportunities.

At Higher One, we believe that every employee is critical to our success! Our innovative services depend on the energy, values, hard work and dedication of our employees. As we continue to grow, we look for others who are also committed to retaining a small-company feel while moving us to the next level!

Higher One is currently looking for a unique, highly motivated and experienced person to join our Risk team in a newly created position. This person will report to our Vice President of Finance and have responsibility for customer fraud prevention activities, including developing and implementing controls and activities to detect, prevent and mitigate fraud, particularly as it relates to debit card usage.

Primary Responsibilities:
• Develop and deploy fraud transaction screening rules to detect unauthorized card use,
• Identify control improvements based on data analysis and industry trends in order to reduce the incidence of unauthorized card usage,
• Identify new patterns of unauthorized card usage and make recommendations for new controls and improved monitoring,

• Manage efforts to detect, prevent and control card related fraud losses and maximize fraud loss avoidance and recoveries, with minimal impact to customer service and bank reputation,
• Develop and refine procedures on an ongoing basis to minimize risk exposure in debit cards fraud prevention,

Other Responsibilities:
• Demonstrate an understanding of emerging payment system security trends and options (DCVV, chip, etc) and offer fraud control recommendations,
• Work collaboratively with card product manager to identify new product fraud risks to develop and implement controls/safeguards to mitigate risk and losses,
• Communicate with peer banks and industry organizations to enhance awareness of industry risks and trends,
• Serve as a liaison with management, industry organizations (Visa, MC, etc.) and law enforcement organizations,
• Make presentations to various committees as required, including: Operational Risk Committee and Audit Committee,
• Participates in Industry organizations and peer groups to understand issues, trends and emerging threats in the industry.

 

 





Skills/Requirements

Qualifications:
• Bachelors degree or equivalent
• Expertise in financial institution fraud prevention, specifically debit or credit card fraud.
• At least 5 years of card risk management experience
• Demonstrated experience with card authentication tools/experience in aggregating and analyzing large volumes of data for actionable intelligence, ability to identify control gaps.
• Excellent analytical skills, including the ability to detect and report on fraud trends and to identify ways to improve fraud detection, prevention and avoidance.
• Outstanding leadership and project management skills
• Excellent verbal/written communication and interpersonal skills.
• High level of integrity and excellent judgment concerning private/sensitive matters.
• High level of knowledge of the card payment system (authorization, clearing and settlement); understanding of card data security trends and standards.
• Thorough understanding of card processing regulations; federal regulation BSA/SAR.
 

 

 


 

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