Case Manager, PATH Homeless Program
Job#: 105231
Positions: 2
Posted: 12/08/2011
Location: Oklahoma City, OK
Department: 5541
Category: Professional
Salary: Salary
Benefits: Full Benefits
Contact: Robin Wong
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Job Description

Provides outreach, recovery focused case management and rehabilitative services, collects information regarding the seriously mentally ill homeless  and develops proposals for improved outreach/linkage activities, CMHC services, housing, and other community services needed to accomplish their primary goal: the prevention of homelessness among the severe and persistent mentally ill in Oklahoma County.


Provides 55% of time in direct consumer service.


Manages a caseload of forty (40) clients by providing goal-directed services, which are based on a treatment plan and promotes the client’s growth and adjustment to community living.


Respects the confidentiality of persons receiving agency services at all times.  Secures necessary authorizations for obtaining and releasing information and advising clients of rights, limitation of rights and audits by funding sources and agency auditors.


Must document accurately and in accordance with agency policy and procedure consumer progress through progress notes, treatment plans and follow up contacts.  Is responsible for the maintenance of clinical records and documentation consistent with agency, state, federal, third party payer and CARF requirements.


Receives referrals, schedules appointments and completes case management intake process for consumers assigned to the caseload.  Follows program procedures for making contact with new consumers from Intra-agency referral process. 


Receives referrals from Griffin Memorial Hospital, OCCIC, and other CMHC’s, area shelters and missions and outreach specialists with consultations by the program manager.  Arranges for intake and medication appointments for new clients. 


Establishes linkage and communication with inpatient treatment teams and provides support services to consumers who are hospitalized. 


Provides referral, linkage, advocacy, follow up and monitoring for consumers assisting them in obtaining needed benefits and resources including, but not limited to, housing, social security, employment, medical, recreation, social and family supports, nutrition information and medication.  Provides transportation resources as required to various sites in the community.


Assists in the development of goals and objectives.  Through regularly planned contacts with consumers, evaluates progress on treatment goals.  Updates treatment plans as required. 


Provides individual and group rehabilitation, performed to improve the skills and abilities of the consumers to live interdependently in the community, improve self-care and social skills, and promote lifestyle change and recovery practices.


Develops and maintains positive relationship with clients, community and state resources.  Represents the Agency when designated by the program manager.  Facilitates development and/or maintenance of relationships with family, friends, neighbors and significant others in the community.


Participates in weekly program meeting.  Initiates and/or participates in treatment team staffing meetings as appropriate.  Maintains appropriate staffing documentation.


Performs other duties as required and/or assigned by the PATH Program Manager and/or Executive Staff.


Maintains professional competency in the area under his/her responsibility through

appropriate readings, attendance at workshops and conferences, and through consultation

with other professionals.  Employee will comply with all requirements to maintain

professional certification.




Position requires a Bachelor or masters degree in psychology, social work, or related human services field.  Candidate/employee must possess BHRS certification or provide verification of BHRS grandfathered status from the Oklahoma Department of Mental Health and Substance Abuse Services.

Must possess and maintain current Case Management Certification through the Oklahoma Department of Mental Health and Substance Abuse Services; or obtain within 60 days of employment with Northcare.  Must be able to interact with management, peers, other agency staff and consumers in a respectful and professional manner.  Must be able to use visual or interpersonal skills, and reasoning to monitor and verbally interact with Consumers.  Must demonstrate good interpersonal skills and the ability to effectively communicate verbally with English-speaking consumers.  Local travel may be required.  Must maintain and provide verification of valid driver’s license and current automobile liability insurance including uninsured motorist coverage.  Must display proficiency in the MS Word processing software and intermediate general computer skills.  Casual professional dress is required.  Must have or obtain Core Level Co-Occurring Training and Trauma Informed Training within 60 days of employment with Northcare.  Must possess and maintain CPR, First Aid and CAPE certifications; or obtain within 30 days of employment with Northcare.  Must have current (within the past year) TB test; or obtain within 30 days of employment with Northcare.  Must be able to bend over, stoop, climb stairs, move about the facilities freely, lift up to 30 pounds, and stand/sit for extended periods. 


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