Spanish Bilingual Technical Sales and Support Specialist
A Spanish Bilingual Technical Sales and Support Specialist provides support to existing and potential customers on inbound telephone calls regarding issues ranging from questions with products/services to assisting in the sale and/or set up of new purchases. They also troubleshoot technical issues for Go Daddy products and well as educate and introduce customers to new offerings.
If you’re technically savvy, sales-driven and customer focused, keep reading!
Now’s your chance to join an exciting, high-growth organization, ranked one of the “2009 Best Places to Work” by the Phoenix Business Journal.
We offer an attractive starting pay of $12.00 per hour, then $13.50 after the probationary period. Additionally, you’re eligible for bonus pay. Average earnings are 35-45K per year and our top performers earn upwards of $60K per year!
Why not put your consultative selling skills to good use?
What are the responsibilities?
• Receive inbound calls from existing and potential clients in both English and Spanish
• Walk customers through set up of Go Daddy products
• Troubleshoot technical issues
• Review customer accounts, recommend and sell products & services
• Gain in depth product knowledge and educate customers
• Meet departmental goals and performance standards
Are you a good fit?
• Solid understanding of internet terminology, applications and navigation
• One year consultative sales experience
• One year technical support experience
• Six months customer service and/or call center experience
• Desire to learn and succeed in a fast paced environment
• High school diploma or equivalent education
• Language Skills: Must have written and verbal fluency in Spanish and English -- Bilingual aptitude screening will be conducted as a part of the interview process
Considered a plus:
• Experience meeting and maintaining sales/performance quotas
• Prior call center experience, inbound or outbound calling
We provide:
• A fun, dynamic and challenging work environment
• Casual dress code
• Contests, giveaways and incentives
• Three weeks paid vacation in the first year
• 401(k) with matching employer funds
• 100% paid medical and dental benefits after probation period
What is Go Daddy all about?
You’ve seen the commercials, but do you really know what we’re all about? GoDaddy.com, the world’s No. 1 domain name registrar, provides a one-stop shop for individuals and businesses to establish maintain and evolve an online presence. Go Daddy® offers a variety of domain name registration and Web site hosting services, as well as Web site builders, e-commerce and security solutions, and productivity and marketing tools.
Go Daddy® is proud to be an Equal Opportunity Employer!
Go Daddy® does not accept agency resumes. Please do not forward agency resumes; unsolicited resumes will be considered a gift.
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