• Wide depth of knowledge and experience working with several Windows server technologies
• Ability to manage complex and large-scale technical solutions
• Extensive operational experience in deploying and managing Microsoft solutions
• Excellent communication skills, both written and oral
• Deal with sensitive customer issues
• Provide technical input into bid, project, and technical documents
• Manage time and multi-task effectively.
• Existing Microsoft Certified Systems Engineer (MCSE) or equivalent

Essential Skills:

• Microsoft Windows Server (2008, 2012 and 2016)
• Active Directory
• Exchange Server (2010, 2013 and 2016)
• Office 365
• VMware ESXi 5.5/6.0
• Windows and hardware clustering technologies
• Security products (such as anti-virus, firewall etc)
• Backup solutions (i.e. VEEAM, Backup Exec etc)
• Mobility solutions (Exchange ActiveSync, Airwatch etc)

• Cover 7x24x365 as part of a shift rota
• Provide 2nd and 3rd line support for server infrastructure
• Assist other teams with infrastructure issues
• Proactively manage and administer server environments; analyse customer requirements, gather, and analyse   data, recommending solutions
• Assist with implementation and testing of DR solutions for new and existing customers
• Conduct and report root cause and problem investigation for infrastructure and application issues to senior management
• Review and implement security recommendations
• Investigate and report security breaches
• Product / update support documentation
• Undertake knowledge transfer to internal operation teams
• Provide technical support as requested