Job Title:  Associate LMS Administrator 

Position Summary:

As an LMS associate for Learning Management System & training product, you will play a role in supporting our Training clients using or migrating to our Learning Management System and other Training products. Your LMS expertise will directly influence our revenue achievement and the great experience we insist our clients have with us as an organization.

• Work very closely with Technical Project Manager for Learning Management System to support our LMS software application for our existing and new Training clients
• Provide detailed support to our Services organization in the migration of clients from legacy LMS systems to our current LMS
• Support LMS system standards, policies, procedures and documentation
• Prepares and maintains documentation, including procedures, system specifications, technical documentation, training materials and user manuals for all training products including LMS           
• Verify, submit and track system bugs/application issues to ensure prompt resolution by our vendor's support team
• Work with course production team to manage release process for new course offerings and updates to existing offerings
• Participate in Integration testing and User Acceptance Testing (UAT) for all training products including LMS by creating test cases and test across multiple platforms
• Assist in supporting implementation and client support members in client issues pertaining to the LMS.
• Support 3^rd party hosted content on LMS

This Job Might Be For You If You Have:

• Bachelor’s degree in Computer Science or related field, or equivalent experience
• 1-3 years Learning Management System experience
• Excellent software documentation skills
• Experience in enterprise product management and release management
• Experience in developing QA test plans
• Experience in UAT testing
• Experience in Software Migrations, ideally LMS migrations
• Experience in business process development

Life at NAVEX: 

In addition to changing the way people experience life at work and supporting organizations on their way to achieving their goals through our innovative products and services, we are committed to doing the right things right! 

We believe gratitude and grace go hand in hand and that how we engage with and support each other should matter as much as the care we extend to our amazing clients.  We also believe that we have the opportunity to influence the experience we have in the workplace and can make a difference through what we do and how we do it.  Together we are strengthened by our organizational values and attributes, and energized by our potential.  Your ability to serve others, uphold our code of conduct and workplace practices, and model our core values and attributes will be at the center of your success!

After successfully passing a background check, you can expect a fast paced, changing environment that includes frequent deadlines and the need to multi-task competing priorities each day.  You can anticipate extensive use of a computer, (including Word, Excel and PowerPoint), phone, and high volumes of email.  You should expect to consistently apply your strong English fluency when speaking with others, reading work related materials, and creating written correspondence.

Bottom line, our team believes you can experience incredible growth and have one of the most meaningful experiences in your career at NAVEX Global.  We compete for the best talent, offer a competitive salary, and a great benefits package in addition to the excitement of joining a team on a mission to build a phenomenal company. 

About NAVEX Global:

NAVEX Global’s comprehensive suite of ethics and compliance software, content and services helps organizations protect their people, reputation and bottom line. Trusted by 95 of the FORTUNE 100 and more than 12,500 clients, our solutions are informed by the largest ethics and compliance community in the world. For more information, visit www.navexglobal.com.

NAVEX Global is an equal opportunity employer, employing qualified individuals based upon job related qualifications regardless of race, religion, ancestry, gender, sexual orientation, national origin, age, disability, marital status, domestic partner status, medical condition, political affiliation or any other classification proscribed under applicable federal, state or local law. NAVEX Global complies with all laws regarding reasonable accommodation for disabled candidates and employees.  Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation.  We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract.

NAVEX Global values diversity and encourages women, vets, minorities and those with disabilities to apply. For this reason, we invite you to self-identify below. Know the information you choose to disclose is confidential and minted by the Human Resources Team for reporting purposes only; the hiring manager for your position does not have access to this information.

Thank you for your consideration to self-identify.