The Assistant Community Director ("ACD") is primarily responsible for the collection of rent.  The ACD  provides support to both Community Director and Leasing Professionals.  The ACD is expected to have a greater knowledge and understanding of all aspects of multifamily property management as well as displaying maturity and good judgment.  The ACD is responsible for the property in the absence of the Community Director and serves as a role model for co-workers.  This position is designed to prepare individuals for a position as a Community Director.

Primary Responsibilities:

• Review and financial analysis of accounting and management reports
• Provide suggestions and recommendations to maximize revenue and control expenses
• Collection of rent and other resident charges
• Sending late notices and, if necessary, filing for evictions
• Follow up with all visitors within 24-hours
• Resident communication and retention
• Timely and effectively resolving resident complaints
• Motivating leasing professionals with constructive feedback, training, and performance evaluation
• Assist in lease renewals
• Schedule and inspect turnkey service
•  Visual inspect and maintain the cleanliness and appearance of the property