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Catering Sales Manager Apply
WA - Seattle (Northgate)

The Catering Sales Manager is responsible for achieving revenue goals and profitability of the catering segment through the development of sales strategies and tactics. They will lead a team of Catering Sales Associates and  they have a positive measurable impact on year-over-year catering sales growth. They will provide leadership and guidance to ROD’s and Managers and to deliver results. 


Duties Include: 

  • Meets/exceeds annual sales targets through the development, advancement and closure of catering partnerships. 
  •  Ensures high retention of existing accounts through post-campaign analysis. 
  •  Develops sales training program, including curriculum and assessment of training needs for both new and existing sales and field Team Members. 
  • Assists the Director of Catering in setting the strategic vision for the catering sales department and owns the execution of key departmental projects. 
  • Ensure guest satisfaction and maintain guest relationships with consistent follow up on service and sales. 
  • Identifies and builds relationships with key prospects such as brand executives, managers and other professionals through cold calling, networking and referrals
  • Partners with other functional teams to ensure client campaigns are successfully executed from start to finish
  • Educates, trains and supports Catering Sales Associates to achieve annual sales targets for their assigned territories
  • Works in collaboration with others to lead weekly, period end, quarter end and year-end sales team meetings with Catering Sales Associates.
  • Develops catering client database and maintains relationships within assigned territories to achieve annual sales targets for both retention and new business
  • Establishes annual catering sales target collaboratively with the team
  • Builds partnerships with field operators to ensure the team has the support and guidance needed to deliver results
  • Advises leadership on situational awareness of market revenue challenges


  • Bachelor's degree from four-year college or university preferred; or equivalent work experience 7+ years’ experience in catering sales preferred
  • 2+ years’ experience in managing a sales team preferred
  • Manages challenges that arise due to holistic transformation, including escalating issues appropriately
  • Communicates concisely and appropriately at all levels including the C-Suite
  • Proven ability to build relationships and gain credibility in areas beyond defined scope of work
  • Demonstrated ability to work within an evolving and dynamic environment
  • Strong organizational and time management skills
  • Proven expertise in implementing and managing projects across all levels of an organization
  • Ability to gain consensus among disparate groups and cross-functional teams
  • Entrepreneurial aptitude with a commitment to team members and high work quality
  • Up to 30% travel
  • Intermediate user of Microsoft Word, Excel, PowerPoint and Outlook. 
  • Analytical/interpersonal skills
  • Excellent written and verbal communication skills.
  • Working knowledge of CRM systems

Red Robin is an Equal Opportunity & E-Verify Employer