The Catering Sales Manager is responsible for achieving revenue goals and profitability of the catering segment through the development of sales strategies and tactics. They will lead a team of Catering Sales Associates and  they have a positive measurable impact on year-over-year catering sales growth. They will provide leadership and guidance to ROD’s and Managers and to deliver results. 

Duties Include: 

• Meets/exceeds annual sales targets through the development, advancement and closure of catering partnerships. 
•  Ensures high retention of existing accounts through post-campaign analysis. 
•  Develops sales training program, including curriculum and assessment of training needs for both new and existing sales and field Team Members. 
• Assists the Director of Catering in setting the strategic vision for the catering sales department and owns the execution of key departmental projects. 
• Ensure guest satisfaction and maintain guest relationships with consistent follow up on service and sales. 
• Identifies and builds relationships with key prospects such as brand executives, managers and other professionals through cold calling, networking and referrals
• Partners with other functional teams to ensure client campaigns are successfully executed from start to finish
• Educates, trains and supports Catering Sales Associates to achieve annual sales targets for their assigned territories
• Works in collaboration with others to lead weekly, period end, quarter end and year-end sales team meetings with Catering Sales Associates.
• Develops catering client database and maintains relationships within assigned territories to achieve annual sales targets for both retention and new business
• Establishes annual catering sales target collaboratively with the team
• Builds partnerships with field operators to ensure the team has the support and guidance needed to deliver results
• Advises leadership on situational awareness of market revenue challenges

Requirements: 

• Bachelor's degree from four-year college or university preferred; or equivalent work experience 7+ years’ experience in catering sales preferred
• 2+ years’ experience in managing a sales team preferred
• Manages challenges that arise due to holistic transformation, including escalating issues appropriately
• Communicates concisely and appropriately at all levels including the C-Suite
• Proven ability to build relationships and gain credibility in areas beyond defined scope of work
• Demonstrated ability to work within an evolving and dynamic environment
• Strong organizational and time management skills
• Proven expertise in implementing and managing projects across all levels of an organization
• Ability to gain consensus among disparate groups and cross-functional teams
• Entrepreneurial aptitude with a commitment to team members and high work quality
• Up to 30% travel
• Intermediate user of Microsoft Word, Excel, PowerPoint and Outlook. 
• Analytical/interpersonal skills
• Excellent written and verbal communication skills.
• Working knowledge of CRM systems

Red Robin is an Equal Opportunity & E-Verify Employer