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Based at our Greeenwood Village Home Office, you will support the Director of Risk Management regarding all aspects of Red Robin’s risk management program.
RESPONSIBILITIES
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Facilitate the identification and correction of risks throughout the organization by identifying trends and recommending solutions
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Provide oversight in the adjustment of liability, auto and property losses: Navigate the relationship beween insurers and internal departments, managing the flow of claims information between appropriate parties – Operations, Legal, Carrier, Broker and TPA; ensure compliance with Red Robin’s service instructions
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Develop and implement metrics and reporting tools for Operations: Work with insurance broker and TPA representatives on claim and safety dashboard for quarterly presentation to the operations field.
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Manage significant General Liability, Property and Auto claims to ensure timely resolution, providing approval for large reserve increases and coordinating quarterly claim reviews
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Work with Risk Director and Finance team on setting up departmental budget, claim reserves and insurance company premium audits through review of and utilization of quarterly actuarial reports.
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Provide invoicing documentation on company requirements including wire transfers, monthly fee payments and bonds.
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Coordinate information with Legal as needed to ensure appropriate resolution of litigated claims
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Support with the policy renewal process including completing applications, reviewing terms and conditions and evaluating premiums
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Conduct charge back allocations on employee (team member) injury claims.
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Oversee corporate office updates regarding AED and first aid.
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