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Communications Coordinator

CO - Greenwood Village (Home Office)

The Communications Coordinator will play a critical role supporting and coordinating efforts for the Comms and Change Management team. This role is unique in that it helps support a variety of communication functions and will gain broad experience in supporting day-to-day internal communications, as well as comms and change management for strategic and transformational initiatives and deployments. This role will support the CM/Comms Manager and team with a variety of change management and communication responsibilities, including but not limited to: Execution of comms and change management plans for Vital few and strategic initiatives Create and maintain communication plans and tracking tools Create and distribute communications, materials and collateral as needed/outlined in the plan Creation of communication materials and collateral Gather information and create materials as needed to support marketing promos, testing, leadership meetings, etc. To include (not limited to): big sets, communication videos, ROD week and TLFG preparation, captain’s log and GM calendar, initiative calendar, and other ad hoc projects Distribution of the Field and Home Office Mailer communications Coordinate and edit submissions from business areas Work with CM/Comms Manager to finalize content Format submissions for distribution through email template Management of content and maintenance of our intranet system, The Vault Perform new user set-up and password management Coordinate content uploads and inventory tracking Maintain approval process for content uploads Work with cross-functional teams and manager to ensure accuracy of content Make recommendations to improve user experience and ensure most effective organization of content Ownership of team communication inboxes and requests Monitor, respond to requests and escalate questions and feedback to CM/Comms Manager or SMEs as needed for Field Communications, Implementation Support, Service Now, and The Vault Admin inboxes Opportunities to improve current vehicles and comms/CM strategies, build materials and plans, overhaul and improve current processes, gain experience in a variety of areas across the company – learn about any and everything we would communicate to the field. Support for high level/visible initiatives, development of change management expertise. Opportunity to help the team make connections, alignment between initiatives and teams, to be trusted partner and go-to for HO and field.




Minimum Job Requirements Bachelor’s degree Change management or project management certification preferred At least two years relevant work experience in communications, change or project management Proactive & motivated Excellent writing/editing/communication skills Ability to understand all the details but pull out the most important information/messages Highly organized, effective time management Red Robin is an Equal Opportunity & E-Verify Employer