PT Sales Lead

Greenwood, IN

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Position Profile

Reporting to the Store Manager, the Sales Lead focuses on creating the Coldwater Creek culture of exceptional customer service, exceeding sales volume and developing the skills and talents of the team in a team environment.

What You'll Do

  • Embrace and promote the Coldwater Creek philosophy, culture and high expectation of exceptional customer service
  • Promotes a positive environment for customers and associates through respect and trust
  • Storewide responsibilities including store opening/closing procedures, development of weekly schedules, sales floor leadership, including coaching, selling techniques and proper zone coverage
  • Attraction, selection and retention of top talent
  • Develop Leadership Team members to promote growth within the company by implementing training initiatives, providing continuous coaching and succession planning
  • Monitors performance and provides feedback to Sales Associates through ongoing verbal communication
  • Maintain integrity of Coldwater Creeks brand identity through flawless execution of corporate visual standards
  • Passion and desire for excellence; motivated and results driven
     

What You'll Bring

  • Minimum 2 years experience managing in a specialty retail business
  • Exceptional customer service skills; proven leadership and organizational skills
  • Merchandising/visual skills; experience with specialty retail apparel and hard goods
  • Excellent verbal and written communication skills
  • Proactive and creative problem solving ability
  • Proficient computer skills
  • Flexibility, adaptability and able to work weekends, nights and overtime
     

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