Reporting to the Store Manager, the 2nd Assistant Sales Manager is responsible for leading the store business for 15+ employees while meeting Coldwater Creek’s expectations for selling and service, sales floor leadership, store operations, visual merchandising, and promoting a team environment.
What You'll Do
Lead store employees through sales leadership, training, coaching and setting a personal example to continuously drive and improve business performance.
Maintain the integrity of the brand by embracing the Coldwater Creek philosophy and culture.
Embrace and promote Coldwater Creek’s exceptional selling and service standards.
Execute merchandising strategies through partnership with Store Manager.
Recognize and reward behaviors that reinforce both progress and success; utilizing all recognition programs.
Execute action plans for financial success.
Participate in onboarding and development of sales associates.
Ensure an effective learning environment by utilizing training programs and tools.
Coach and develop employees in customer service and selling standards and store operations.
Inspires trust by maintaining a respectful work environment, modeling ethical behavior, fostering open communication and maintaining confidential information.
Demonstrate accountability by accepting responsibility for personal and team results and leads by example.
Manage change through communication and positive support of all company initiatives.
Perform all other related projects and/or duties assigned by Supervisor.
What You'll Bring
Minimum of 2 years leadership experience in a minimum $2M women’s specialty apparel business preferred
Excellent customer service and selling skills
Team oriented with strong interpersonal skills
Strong merchandising/visual skills
Ability to solve problems and manage conflict
Detail oriented, conscientious, thorough and reliable
Excellent prioritization and time management skills
Extreme flexibility and adaptability to meet business needs
Excellent verbal and written communication skills
Strong working knowledge of POS systems, Word and Excel preferred