Second Assistant Sales Manager

Indianapolis, IN


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Position Profile

Reporting to the Store Manager, the 2nd Assistant Sales Manager is responsible for leading the store business for 15+ employees while meeting Coldwater Creek’s expectations for selling and service, sales floor leadership, store operations, visual merchandising, and promoting a team environment.


What You'll Do

  • Lead store employees through sales leadership, training, coaching and setting a personal example to continuously drive and improve business performance.
  • Maintain the integrity of the brand by embracing the Coldwater Creek philosophy and culture.
  • Embrace and promote Coldwater Creek’s exceptional selling and service standards.
  • Execute merchandising strategies through partnership with Store Manager.
  • Recognize and reward behaviors that reinforce both progress and success; utilizing all recognition programs.
  • Execute action plans for financial success.
  • Participate in onboarding and development of sales associates.
  • Ensure an effective learning environment by utilizing training programs and tools.
  • Coach and develop employees in customer service and selling standards and store operations.
  • Inspires trust by maintaining a respectful work environment, modeling ethical behavior, fostering open communication and maintaining confidential information.
  • Demonstrate accountability by accepting responsibility for personal and team results and leads by example.
  • Manage change through communication and positive support of all company initiatives.
  • Perform all other related projects and/or duties assigned by Supervisor.

What You'll Bring

  • Minimum of 2 years leadership experience in a minimum $2M women’s specialty apparel business preferred
  • Excellent customer service and selling skills
  • Team oriented with strong interpersonal skills
  • Strong merchandising/visual skills
  • Ability to solve problems and manage conflict
  • Detail oriented, conscientious, thorough and reliable
  • Excellent prioritization and time management skills
  • Extreme flexibility and adaptability to meet business needs
  • Excellent verbal and written communication skills
  • Strong working knowledge of POS systems, Word and Excel preferred