Assistant Store Manager

Lee's Summit, MO

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Position Profile

Reporting to the District Manager, the Store Manager focuses on creating the Coldwater Creek Culture of legendary customer service, exceeding sales volume and developing his/her Store Leadership Team in a "team" environment.
 

What You'll Do

  • Embrace and promote the Coldwater Creek philosophy, culture and high expectation of legendary customer service
  • Promotes a positive environment for customers and associates through respect and trust
  • Storewide responsibilities including store opening/closing procedures, development of weekly schedules, sales floor leadership, including coaching, selling techniques and proper zone coverage
  • Attraction, selection and retention of top talent
  • Develop Leadership Team members to promote growth within the company by implementing training initiatives, providing continuous coaching and succession planning
  • Monitors performance and provides feedback to Sales Leads and Sales Associates, through ongoing verbal communication and written evaluations
  • Maintain integrity of Coldwater Creeks brand identity through flawless execution of corporate visual standards
  • Passion and desire for excellence; motivated and results driven

What You'll Bring

  • Minimum 3 years experience managing a specialty retail business
  • Exceptional customer service skills; proven leadership and organizational skills
  • Merchandising/visual skills; experience with specialty retail apparel and hard goods
  • Excellent verbal and written communication skills
  • Proactive and creative problem solving ability
  • Proficient computer skills
  • Flexibility , adaptability and able to work weekends, nights and overtime

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