Store Manager

Lexington, KY

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Position Profile

<p>
Reporting to the District Manager, the Store Manager focuses on creating the Coldwater Creek Culture of legendary customer service, exceeding sales volume and developing his/her Store Leadership Team in a "team" environment.</p>

What You'll Do

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Embrace and promote the Coldwater Creek philosophy, culture and high expectation of exceptional customer service</li>
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Coach and develop exceptional customer service standards, flawless store processes and human resource management</li>
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Drive the business results by maximizing daily sales plans, controlling expenses and improving metrics through floor leadership, execution of Coldwater Creek’s training programs, continuous coaching and personal example</li>
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Attraction, selection and retention of top talent</li>
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Develop the leadership team members to promote growth within the company by implementing training initiatives, providing continuous coaching and succession planning</li>
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Maintain integrity of Coldwater Creeks brand identity through flawless execution of visual standards</li>
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Act as a liaison between store team, District Manager and field partners</li>
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Passion and desire for excellence; motivated and results driven<br />
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</ul>

What You'll Bring

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Minimum 3 years experience managing a specialty retail business</li>
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Demonstrated leadership and integrity with experience managing a staff in excess of 15 people</li>
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Exceptional customer service skills; proven leadership and organizational skills</li>
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Merchandising/visual skills; experience with specialty retail apparel and hard goods</li>
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Excellent verbal and written communication skills</li>
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Proactive and creative problem solving ability</li>
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Proficient computer skills</li>
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Flexibility, adaptability and ability to work weekends, nights and overtime<br />
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