Home Serve is a leader in supplying homeowners with worry-free warranty services that provide peace of mind. Our incredible growth rate is fueled by a dynamic team of individuals who value teamwork, collaboration and providing exceptional customer service while maintaining a work atmosphere that’s fun and friendly.
Home Serve is part of a global organization that serves millions of customers in the US, UK, France and Spain. We’re strong, stable and growing.
A technician ensures the proper operation and performance of customers’ heating/air conditioning and/or refrigerant systems in a residential environment. Identify, repair/replacement needs necessary to maintain equipment and systems; providing necessary information on the proper uses of the equipment; and ensuring adequate materials are available and on-hand to perform all necessary services.
Repairs heating/air conditioning/refrigeration systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of equipment.
Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
Manage and maintain appropriate truck inventory ensuring availability of required parts and equipment on an ongoing basis.
Must be able to work independently, and have good customer communication skills.
At least 5 years field experience in heating, air conditioning and refrigerants or 2 years educational experience with at least 2 years field technical experience
Minimum requirement is a High School Diploma or General Education Degree (GED)
Valid Driver’s License with clean driving record
Ability to speak, read, and write English in a proficient manner
Must be familiar with and able to utilize electronic equipment, including, but not limited to a computer and cell phone
Demonstrated knowledge and competency in operation, service and use of a variety of HVAC systems, equipment and related components
608 Refrigeration Certification preferred, required within 90 days of employment
MA journeyman plumber & gas fitter license
In return we offer
Union Position – Local 9432 of the United Steelworkers, AFL-CIO-CIC
Competitive compensation including wage, commissions & bonus
Excellent benefits including medical, vision, dental and life & disability insurance
401(k) plan with a company match
Take home service van
Tools & Uniforms provided by the Company
Career development and advancement opportunities
Homeserve is an affirmative action-equal opportunity employer