HVAC Technician

Natick, MA


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Job Description

Company information:

Home Serve is a leader in supplying homeowners with worry-free warranty services that provide peace of mind.  Our incredible growth rate is fueled by a dynamic team of individuals who value teamwork, collaboration and providing exceptional customer service while maintaining a work atmosphere that’s fun and friendly.

Home Serve is part of a global organization that serves millions of customers in the US, UK, France and Spain.  We’re strong, stable and growing.

A technician ensures the proper operation and performance of customers’ heating/air conditioning and/or refrigerant systems in a residential environment.  Identify, repair/replacement needs necessary to maintain equipment and systems; providing necessary information on the proper uses of the equipment; and ensuring adequate materials are available and on-hand to perform all necessary services.


  • Repairs heating/air conditioning/refrigeration systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of equipment.
  • Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
  • Manage and maintain appropriate truck inventory ensuring availability of required parts and equipment on an ongoing basis.
  • Must be able to work independently, and have good customer communication skills.
  • At least 5 years field experience in heating, air conditioning and refrigerants or 2 years educational experience with at least 2 years field technical experience  




  • Minimum requirement is a High School Diploma or General Education Degree (GED)
  • Valid Driver’s License with clean driving record
  • Ability to speak, read, and write English in a proficient manner
  • Must be familiar with and able to utilize electronic equipment, including, but not limited to a computer and cell phone
  • Demonstrated knowledge and competency in operation, service and use  of a variety of HVAC systems, equipment and related components
  • 608 Refrigeration Certification preferred, required within 90 days of employment
  • MA journeyman plumber & gas fitter license

In return we offer

  • Union Position – Local 9432 of the United Steelworkers, AFL-CIO-CIC
  • Competitive compensation including wage, commissions & bonus
  • Excellent benefits including medical, vision, dental and life & disability insurance
  • 401(k) plan with a company match
  • Take home service van
  • Tools & Uniforms provided by the Company
  • Career development and advancement opportunities


     Homeserve is an affirmative action-equal opportunity employer