Data Analyst

Stamford, CT

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Job Description

Home Serve is a leader in supplying homeowners with worry-free warranty services that provide peace of mind. Our incredible growth rate is fueled by a dynamic team of individuals who value teamwork, collaboration and providing exceptional customer service while maintaining a work atmosphere that’s fun and friendly.

Home Serve is part of a global organization that serves millions of customers in the US, UK, France and Spain. We’re strong, stable and growing.

Job Description:

  • In this role as a Data Analyst, you will support the Database Marketing team by carrying out data selections and analysis for direct mail and outbound telemarketing campaigns.
  • Responsibilities Include:
  • Timely and accurate production of counts and data files for acquisition, cross-sell and retention campaigns using SAS programming.
  • Cleansing and standardizing partner files for use in marketing campaigns using specialist data cleansing software.
  • Agreeing and assisting with data briefs/matrices through a consultative process with the strategy and campaign management teams.
  • Producing regular marketing campaign response reporting to provide timely insight into HomeServe USA’s marketing effectiveness and making recommendations for improvements/opportunities.
  • Working with external data bureau and suppliers to access new data sources and to produce direct marketing campaign data.
  • Supporting the responses to customer and partner complaints about data use through data mining and investigations.
  • Responding to ad-hoc analysis and reporting requests to provide insight into HomeServe USA’s marketing effectiveness.
  • Supporting the data infrastructure of the Marketing Database team through table updates, database maintenance and recommending opportunities for data process improvements.
  • Managing all data work with due skill, care and diligence, including effective quality controls and risk management/mitigation.
  • Seeking and implementing ways to automate the production of data and counts for campaign activity. 

Skills/Requirements

Qualifications:


• Bachelor’s degree (mathematics/statistics/economics/computing or other numerical-based degree) or five   years relevant work experience
• Highly numerate and analytical
• Two year’s work experience in a commercially data driven/analysis role
• SAS experience (ideally two years+ in a commercial environment)
• Strong Microsoft Excel ability
• Strong written communication skills
• Attention to detail and accuracy
• Direct Marketing experience desirable, but not essential

In return we offer:

• Competitive compensation and benefits
• Career development and advancement opportunities
• Friendly, open and team oriented work atmosphere
• Excellent benefits including medical, vision, dental and life & disability insurance
• 401(k) plan with a company match
• Shuttle to and from the Stamford, CT train station
• On site Fitness Center

Apply here if interested: https://www.hirebridge.com/v3/application/applink.aspx?cid=6887&jid=185286


 

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