Medical Administrative Assistant
Baltimore, MD
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Job Description
Job Responsibilities:
- Collect and organize time-sensitive medical records
- Maintain excellent, communicative relationship with all levels of contacts within provider offices and facilities
- Manage incoming calls from clients and gather all necessary and required information
- Maintain and update procedures and participate in departmental project work
- Support health advisory team to provide exemplary customer service
Skills/Requirements
Job Requirements:
• Associates Degree in Health Information Technology or related curriculum preferred
• Customer service oriented with exquisite telephone presentation
• Working knowledge of release of information state, federal, and local regulations
• Experience with electronic medical records and scanning; proficiency with Microsoft Office products
• Must demonstrate excellent written and oral communication skills, astute problem solving skills with the ability to multi-task required
• Must be detailed oriented with excellent time management skills
• Strong work ethic with dynamic team environment interaction skills
• Must be able to adapt to and demonstrate proficiency in new and existing technologies that are integral to performing assigned tasks. Ability to operate office machines (copier, fax, computer, etc.)