Administrative Assistant
Birmingham, AL (The Park at Callington & Carlyle)
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Job Description
The position of Administrative Assistant calls for efficiency and excellence in a variety of scenarios, and the ability to work independently under minimum supervision. Organizational skills and the capacity to prioritize and make quick decisions involving multi-tasking of multiple projects are essential for this role.
Duties and responsibilities:
- Perform varied, complex, and confidential administrative duties under limited supervision, requiring a thorough knowledge of policies, procedures, and precedents.
- Screen calls and inquiries, disseminating to the Property Manager when necessary.
- Assist the Property Manager in the preparation and updating of daily, weekly, and monthly reports and resident communications.
- Attend meetings upon request.
- Perform special projects when necessary, as directed by the Manager (e.g. ordering supplies, updating insurance policies, etc.).
- Contribute ideas for maximizing results and the continued improvement of resident satisfaction.
- Field over-the-phone and in-person requests from residents and tenants, handling all requests with superior customer service skills.
Skills/Requirements
- Administrative experience required, preferably in a property management or condominium management setting.
- Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) proficiency.
- Strong customer service skills, including exceptional verbal and written communication skills.
- Ability to juggle multiple duties/projects at once.
- Ability to communicate and handle confidential information.