Banking Payments Generalist (Temporary)

New Haven, CT

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About The Company

Higher One partners with colleges and universities to lower their administrative costs and to improve graduation rates. We provide a broad array of payment, refund disbursement and data analytics and management tools to institutions that help them save money and enhance institutional effectiveness. And for students, we offer financial literacy programs and convenient, flexible and affordable transaction options to help them manage their finances. Higher One is a leader in higher education and we support more than 1,900 college and university campuses with over 13 million enrolled students.

At Higher One, we believe that every employee is critical to our success! Our innovative services depend on the energy, values, hard work and dedication of our employees. As we continue to grow, we look for others who are also committed to retaining a small-company feel while moving us to the next level!

Higher One, Inc. is an Equal Opportunity / Affirmative Action employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status

Job Description

The Temporary Banking Payments Generalist performs a variety of tasks to ensure client and student files are processed according to company policy and procedures. 

                                                              

Essential Responsibilities (Included but not limited to):

  • Balance and/or Process ACH, Check Deposits, Returned Deposit Items, Lock Box, Credit Card, Wire and other Payment activity
  • Apply payments and create invoices in Oracle
  • Prepare daily ACH Transfer
  • Process ACH bank rejects on a daily basis
  • Provide guidance to client facing support team when needed
  • Serve as escalation point for payment issues. 
  • Research and respond to all Credit Card Chargeback inquiries.  
  • Process transfer entries on a daily basis
  • Perform other related tasks as assigned




Skills/Requirements

  • Bachelor's degree in Accounting or Finance or 1-2 Years experience in Bookkeeping, Finance, or Payments Industry Preferred
  • Prior banking experience in ACH and Merchant Processing is a plus
  • Proficient in Excel, Outlook, Word
  • Proven propensity to learn new technologies quickly
  • Ability to provide stellar customer service to resolution
  • Has the ability to acquire new skills efficiently, and thrives in a collaborative team environment
  • Demonstrates analytical problem solving skills
  • Excellent written and verbal communication skills

Desired Characteristics:

  • Handle multiple tasks simultaneously and prioritize assignments
  • Detail oriented and organized
  • Self motivated

 

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