Field Operations Manager
Bellevue, WA
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Job Description
Do you enjoy creating and maintaining solid long-term business relationships?
Do you enjoy problem solving and working in an environment where each day brings something new?
Our Field Operations Managers are regularly out in the field growing business with new and existing customers, ensuring account retention objectives are achieved and acting as a liaison between OpenWorks’ franchisees and customers.
If you’re ready to grow your career by making an impact, apply today and see how OpenWorks can work for you. OpenWorks offers:
CULTURE! Reward and recognition for positive results and a culture of collaboration
MONEY! We offer a compensation structure with competitive base pay, plus monthly, quarterly & annual commissions & bonuses, and organizational profit sharing
PROMOTION! Our culture is designed with a focus on promoting from within
REWARD! Rewarding top performers with recognition, prizes, and travel
GROWTH! Primed for geographic and organic explosion in the next 6-24 months
PORTFOLIO! Our clients include Fortune 500 customers like FedEx, Pepsi, The Gap & UPS
TECHNOLOGY! Paperless environment via iPad technology… field automation
We invite you to ask our employees what they enjoy most about working at OpenWorks! Here’s a few things recently shared:
“Commission and bonus opportunities are great! If you’re a go-getter, your earning potential is truly unlimited.”
“We have career paths for every position in the company, the opportunities are endless and I’m proof of that.”
“You may not have heard of us yet, but we are a big stable company and we’re exciting and fun to work for.”
Want to be part of an energetic, fast-paced and dynamic organization? Are you motivated and do you enjoy being rewarded for your hard work? OpenWorks is an innovative, growing and progressive company with an upbeat, entrepreneurial environment that encourages growth. Our inspiring leadership team is committed to fostering and encouraging our employees to enhance their personal and professional growth.
Our Field Operations Managers’ daily activities include:
- Ensuring all 24/7 facility service operations are performed to the clients’ specifications and quality expectations, conducting site visits at various times and shifts.
- Maintaining accounts, client relations, client satisfaction, and service delivery to meet clients’ needs, expectations, and standards.
- Managing multiple franchise business owners.
- Developing business from existing client base.
- Flexible schedule, including evening, night, and weekend hours as needed.
As a member of the OpenWorks team, you can expect to receive:
- Competitive base pay, plus monthly, quarterly & annual commissions, bonuses and organizational profit sharing
- Opportunity to earn a spot in President’s Club (annual trip) and other contests
- Comprehensive medical, dental, vision, disability, and life insurance
- Retirement savings plan with company matching contributions
- Paid time off (PTO) and paid holidays
- Phone allowance
- Mileage reimbursement
- Fitness reimbursement
- Business casual work environment
- Advancement opportunities and more!
OpenWorks is an Equal Opportunity Employer
Skills/Requirements
To excel in the role of Field Operations Manager, you must bring the following experiences to the table:
- Outstanding computer skills, including experience with contact management software (CMS).
- Experience managing customer relationships;
- Strong training, supervisory, and management expertise.
- Self-starter with a solid work ethic.
- Outstanding problem-solving abilities in a fast-paced work environment.
- Excellent listening, communication, and interpersonal skills.
- Strong attention to detail.
- Extreme focus on the customer experience.
- Ability to travel throughout the region.
- Vehicle with valid driver’s license.
