Customer Service Representative

Clearwater, Florida

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About Kanes Furniture

Since 1948, Kanes Furniture has developed a well-earned reputation for offering a wide variety of quality furnishings, all at affordable prices. From living rooms, bedrooms and dining rooms to accessories and more, you’ll always find the selection and service you demand at a price you deserve!

Job Description

 

 

The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!

Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Duties and Responsibilities:

  • Prompt recognition of internal and external customers.
  • Friendly and courteous when approached in person or on the telephone.
  • Resolve customer issues with minimal supervision.
  • Follows up with customers in a timely fashion.
  • Handles payments, financing and refunds within company guidelines.
  • Maintain accurate records by utilizing all available technology.
  • Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
  • Update and maintain all customer service reports and records.
  • Perform other duties as assigned

Skills & Requirements

Qualified candidates will have a steady job history and 1+ year experience in a similar role. .

Please note that the work schedule will depend upon business needs accordingly, some weekend and evening hours may be required.

 





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