MRI Software is seeking a Systems Administrator on our Software as a Service (SaaS) team! The System Administrator is responsible for configuring, maintaining and supporting Microsoft Windows and SQL servers and other data center equipment in an environment requiring 24 X 7 uptime. The role also includes responding to escalated client cases that require troubleshooting or maintenance in our SaaS environment.
Established in 1972, MRI has been a forward-looking software leader in the property management industry for over 40 years. Our service to the global multifamily and commercial property industries helps clients improve their bottom line and maximize the return on their diverse business portfolios. MRI offers a broad range of flexible products that cover the spectrum of the business processes our clients require. Currently, MRI Software is used by more than 4,500 clients on five continents and in 41 countries.
Associates Degree in Information Technology, Information Systems or relevant work experience preferred.
Knowledge of Windows Server 2003 and 2008, Active Directory, storage and backup devices, VMWare, Citrix and other solutions as necessary to fulfill job responsibilities.
Proficiency in server, storage and virtualization standards, techniques and tools.
Analytical/problem solving skills.
Clear and concise verbal and written communication to all levels of the organization.
Maintain a high level of confidentiality, as needed.
Effectively organize and prioritize work.
Simultaneously manage and deliver multiple projects.
Works independently and as a team member in a high performance 24/7 availability environment
Effectively collaborates with peers, cross-functional teams, team leaders and engineering to achieve end-to-end product and process quality.
Effectively influences others to ensure levels of quality and timeliness are met during the service improvement and delivery process
Windows scripting (PowerShell) preferred
Experience in an SaaS model and large-scale, distributed web architectures utilizing SaaS technologies is a plus
Experience with NFS and SAN technology is a plus
Experience with SuSE Linux is a plus
Headquartered in Cleveland, OH, MRI Software offers a competitive benefits package and opportunities for career development. If you want to work in a collaborative, creative work environment where you can provide meaningful contributions while being challenged to grow on the job, then you are encouraged to apply!