Eataly's cashiers are responsible for exemplary customer service and for enriching each guest's experience. If you have an infectious personality, enjoy conversing with people from all walks of life and love sharing your passion for food, we would love for you to be our new cashier!
Job Title: Counter Person/Cashier
Job Description: Responsible for providing outstanding customer service that meets or exceeds guest expectations. Assist guests in choosing foods, products and portion sizes. Shares knowledge about the ingredients and preparation of products at counter. Weighs, labels and packages products as necessary. Responsible for working as a cashier at the counter.
As an ambassador of Eataly products and services, the Cashier is responsible for helping to create and maintain quality and healthy experiences for each guest that comes to Eataly. Eataly ambassadors are expected to actively engage with guests and spend quality time with each customer.
Duties and Responsibilities:
--Responsible for providing outstanding customer service that meets or exceeds guest expectations.
--Weigh, label and package products as necessary.
--Stocks counter and display refrigerators neatly, accurately, and in a timely manner as per pricing menu.
--Checks to ensure that all display foods are merchandised attractively as per quality standards.
--Displays and stores food in the appropriate temperature conditions as per Department of Health standards.
--Completes food preparation assignment neatly, accurately and timely.
--Maintains proper food handling, safety and sanitation standards while preparing food, serving food and clean up.
--Keeps display equipment and counters clean and free of debris.
--Cleans equipment thoroughly and promptly as necessary or assigned.
--Keeps floor in work or service area clean and free of debris.
--Cleans work station thoroughly before leaving area for other assignment or going home.
--Serves or packages food neatly and attractively as per department standards.
--Promptly informs BOH or management when food quantities or supplies are low.
--Adheres to all company and department procedures, policies, expectations and quality standards.
--May be responsible for cashier duties at their counter (see Cashier job description).
--May cut or portion foods to guest specifications.
--Must have at least one year of cashier and cash handling experience, and be comfortable handling and counting his or her own cash drawer.
--Previous customer and food service experience preferred. Must be able to perform simple mathematical calculations.
--High school diploma desired or equivalent. Prior knowledge of the foods/products being sold at the specified counter is desirable.
--Position requires standing, bending and mobility the entire work day.
--Must be able to lift full pans, not to exceed 25 pounds.
--Light cleaning duties such as wiping counters and small equipment, sweeping and refilling stock.
--Must be able to communicate politely and effectively with guests and other employees.