|Customer Care (Crackerjack)-New Jersey|
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Fab’s mission is to help people better their lives with design.
More than 11 million people around the world use Fab to discover everyday design products at great prices, to connect with the world’s most exciting designers, and to share their favorite design inspirations.
Fab is looking for an energetic and personable customer support agent to join our growing customer care team, also known as the “Crackerjacks.” This position will be based in our Edison, New Jersey Warehouse Facility called the "Rack".
This individual will be responsible for being the bridge between the "Rack" and our New York Headquarters, building relationships with customers, going above and beyond to resolve customer issues, and coordinating across internal Fab teams to put customers first. Fab Crackerjacks are: friendly, empathetic, professional, articulate, take ownership, and go above and beyond. Our team is empowered to “go to bat” for our customer, and know when to question the norm to make sure our customers have a Fab experience. We offer great perks such as catered lunch every day, and a fun environment that captures our entrepreneurial spirit.
If you are quirky, energetic, and original with a desire to make customers smile, this is an amazing opportunity for you!
Crackerjacks are responsible for:
Desired Skills & Experience